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Frequently asked questions about Jay Godfrey

What are our sizes?
Jay Godfrey sizes run 0 – 12.

How do I know what size I am?
Please refer to our fit chart.

When will my order ship?
If your order is placed Monday thru Friday, it will ship either the same day, if placed before Noon EST or the following business day. If your order is placed on Friday after Noon EST or thru Sunday, it will ship on that following Monday.

Will my credit card be charged immediately?
Yes. Upon checkout, your card will be charged.

Are purchases on this website tax-free?
We collect sales tax on all orders shipped to New York State.

What are my payment options?
We accept Visa, MasterCard, American Express and Discover Card.

Do we ship to PO Boxes or APO/FPO?
Since we ship using UPS, all orders must be shipped to a physical address.

What is our return policy? 

Return must be made within 7 days of delivery. Please use the provided return shipping label to return. A credit to the card used to make the payment will be done after the item is received back into our warehouse.

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